Lancaster City Council writes to residents with coronavirus update

Lancaster City Council has written to residents across the Lancaster district to provide some key information on the council’s response to the coronavirus pandemic.

The letter started to be delivered yesterday (Wednesday) and every household should receive a copy.

Topics covered in the letter include:

•       Details of the district’s community hub and support being given to vulnerable people
•       Support for businesses, including the availability of grants for eligible firms
•       How people can support the relief effort through volunteering their time to help local organisations
•       Updates on key council services, including waste collection

Councillor Dr Erica Lewis, leader of Lancaster City Council, said: “Everyone at Lancaster City Council is committed to supporting our district through the coronavirus pandemic by maintaining our essential services, supporting the most vulnerable, and working with our businesses to ensure they can easily access government support.

“The council’s officers are working around the clock and have rightly been praised for their exemplary work in what continue to be very difficult circumstances. The same is true of public sector workers, the business community and partners in the voluntary, community and faith sector; there are so many unsung heroes working behind the scenes to help us all weather this crisis.

“We have made a lot of information available on our website, social media channels and the media, but we want to ensure the message, and the support that’s in place, reaches the widest possible audience.

“That’s why we’ve written to every household, to ensure all our communities know about the support mechanisms that will help them through this public health emergency.”

A copy of the letter has also been placed on the council’s website and is available on its coronavirus webpage:

The council is also launching a new e-newsletter, which residents and businesses can sign up for and be notified on the council’s latest information. To sign-up visit

Last updated: 09 April 2020