Covid-19 important changes to service
- We are operational Monday to Fridays, 9am – 5pm
- Collections of goods is from outside of the property only (end of driveway).
- Staff will not enter the property at this time and will maintain a 2m self-distancing protocol from all residents
Operated by Bulky Matters, a partnership between Lancaster City Council and local re-use charity Furniture Matters, our bulky waste collection service enables you to dispose of unwanted household items AND help local disadvantaged people and the environment at the same time - and it couldn’t be easier to arrange!
Arranging a collection
To arrange a collection call customer services on 01524 582491.
Details of what, when and where we collect in your area are listed below.
Please check that someone will be at home when we come to collect. We prefer to collect items from inside your property, so that they are in the best condition for re-use, but if this is not convenient, we will collect from outside.
How much does it cost?
£20 for 1 item, £25 for 2 items, £30 for 3 or 4 items, then £8 for each additional item.
This charge means we can recondition your old items and sell them on at low cost to disadvantaged families. All income is used to help subsidise this service.
What we collect
For full details of our service and what we can and can't collect, see our Bulky Matters leaflet (PDF) and frequently asked questions below.
Where and when we collect
We collect Tuesday to Saturday, either in the morning (9am to 1pm) or afternoon (1pm to 5pm), and Tuesday and Thursday evening (5pm to 9pm). Please note that we are unable to give you a more specific morning, afternoon or evening time.
|Bolton-le-Sands to Silverdale||LA5 0, LA5 8, LA5 9||Friday AM, Tuesday EVE|
|Bare, Torrisholme, Hest Bank, Skerton||LA1 2, LA2 6 West, LA4 6||Monday PM, Friday AM, Tuesday EVE|
|Overton, Middleton, Oxcliffe, West End||LA3 3, LA4 4, LA4 5||Monday PM, Tuesday PM Thursday EVE|
|Sandylands, Heysham||LA3 1, LA3 2||Monday PM, Tuesday PM Thursday EVE|
|Lancaster, Ridge, Williamson Park, Standen Park||LA1 3||Monday AM, Thursday PM, Saturday AM|
|Abraham Heights, Aldcliffe||LA1 1, LA1 5||Monday AM, Thursday PM, Saturday AM|
|Bailrigg, Scotforth, Galgate||LA1 4||Monday AM, Wednesday PM, Saturday AM|
|Thurnham, Cockerham, Galgate||LA2 0||Monday AM, Wednesday PM, Saturday AM|
|Dolphinholme, Abbeystead, Wray, Halton||LA2 6 East, LA2 8, LA2 9||Saturday PM, Wednesday AM|
|Capernwray, Whittington, Kellets||LA6 1, LA6 2||Saturday PM, Wednesday AM|
AM = morning, PM = afternoon, EVE = evening
Last updated: 03 September 2020